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CAREER OPPORTUNITIES
Title:
Branch Manager
Overview:
Our Client is Canada’s premier staffing-services provider and is one of Canada’s 50 Best Managed Companies. Our client has a unique hiring strategy which is to hire people for their personal strengths and talents—not necessarily for their experience in the industry. They invest heavily in professional development and learning because they know they can equip anyone to be an outstanding consultant if they come in with the right energy, ambition and determination.
Responsibilities:
Our Client is looking for a Vancouver Branch Manager to manage and participate in the growth of this division. This individual will supervise and direct staffing specialists responsible for servicing the diverse permanent and temporary needs of employers. In addition the Branch Manager will develop and maintain excellent client relationships, promote new business, investigate and resolve day-to-day problems and issues. As this is a growing branch, you will be required to participate actively with many of the consulting functions.

Responsibilities and Duties:

Responsible for the overall financial operation and profitability of the branch. Assists in the preparation of detailed annual budget including projected hours, sales, operating expenses, gross margin and profit contributions.

Other duties include:

  • Maximizes profitability of the branch by developing and monitoring the pay/bill structure to ensure proper gross margin levels.

  • Ensures order fill rates for temporary assignments, temp-to-perm and direct hire placements meet or exceed established targets for the branch.

  • Provides overall management direction and support to branch employees. Establishes priorities in office activities.

  • Promotes understanding and teamwork in the organization by maintaining open channels of communication with superiors, peers, and subordinates.

  • Discusses problems or possible problems with staff and follow up to ensure problem resolution.

  • Manages customer relations issues. Investigates and resolves client/employee problems and issues and inform appropriate personnel of problems and opportunities.

  • Ensures client satisfaction with Company services by monitoring current activity, making adjustments to plans or services as needed.

  • Maintains an efficient and skilled staff by interviewing, hiring and training employees.

  • Participates in the branch goal-setting process; provides input to management regarding the branch’s short-and long-range business plans

  • Enhances Company image in the community by developing and maintaining relationships with local organizations and community leaders.

Qualifications

  • Bachelor’s degree and 3 to 5 years work experience in customer service, human resources, or general management or equivalent combination of education and experience. Staffing industry experience preferred.

  • Knowledge of, and ability to use, Microsoft Office products.

  • Excellent communications skills, both written and oral

 

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